Returning goods

The customer has the right to return ordered goods within 14 days following the receipt of the goods. In order to return goods, we ask that you please contact customer service for SeiCom’s webshop.

Purchased goods are not subject to return if the goods have been manufactured or purchased for the customer on the basis of a special order.
Goods being returned must be in their original packaging and unused.

In order to return goods, an application for withdrawal from purchasing the goods must be submitted, the standard form for which can be found here:  Taganemisavaldus
The application for withdrawal may be sent in free form to the e-mail address epood@seicom.ee or the standard form can be printed and added to the goods being returned.

The customer shall bear the expenses related to the return of the goods, except in cases where the delivered item does not conform to what was ordered.

The order amount paid by the customer will not be refunded until the goods being returned have arrived in the warehouse of SeiCom’s webshop.

If you should have any questions regarding the returning of goods, please write to us at the e-mail address epood@seicom.ee or call us at +372 5858 5831.